What's happening on your screen?
If you share your Disney+ account with other people at home, you've probably noticed this weird thing: you open the app and the interface looks different depending on who's using it. The icons change position, shows appear that you never asked to watch, the menu is organized one way one day and another way the next week. It's not a problem with your phone or TV — it's intentional. And there's logic behind it.
Why does Disney+ change faces when the user changes?
Disney implemented a profile system that goes beyond just separating names and viewing history. Each profile has its own personalized interface. This means it's not just the content that changes — the way you interact with the app changes too.
When you (an adult) open Disney+, the app shows navigation focused on complex series, documentaries, Marvel content, and Star. Recommendations come based on your history. The menu icons are in one place. When your 6-year-old enters the account with their own profile, the entire screen reorganizes: only kids' content appears, the interface becomes colorful and simple, the buttons become larger and in different positions. This isn't an accident.
The reason is pretty practical: user experience. If Disney showed a small child the same menus and options it shows an adult, they'd get lost. Too much information, too complex navigation. For an adult, the kids' interface would be annoying. So the platform adapts to the configured profile.
This also has to do with controlling what you see. If your child has a restricted kids' profile, they can't access certain content even by typing the title — the system only offers what's approved for that age group.
How does Disney+ know who's using it?
Here's the important part: the app knows because you (or someone) manually switches profiles. It's not automatic like Netflix, which has facial recognition. On Disney+, you need to choose your profile on the login screen — it's an extra step, but it's what ensures control.
When you enter a profile, Disney+ loads that profile's preferences: age restrictions, viewing history, personalized recommendations, and — here it comes — the interface version specific to that type of user.
How to control and customize this?
If you want more control over what appears on your screen (or on the screen of whoever uses your account), the options are there. It's not complicated.
Create or edit a profile
Open Disney+, go to Account or Settings (the exact location varies depending on the device). Look for Manage Profiles or Profiles. You can create new profiles, name them anything, and — this is important — set the age rating.
If you create a profile for a small child and mark it as